6/23/2023 0 Comments Quadruple aim 2021![]() Similarly, artificial intelligence (AI) will be vital to enhance organizations’ enterprise communications and contact center capabilities. Shah added: “Data visualization tools are the top transformative technologies used today and the highest priority for investment over the next two years. “Healthcare companies can use robust data sets to develop new insights, which help improve the quality and efficiency of healthcare and deliver new, innovative IT solutions that engage consumers.” ![]() “Leveraging cloud-based IT has become a priority to capitalize on the vast new resources of clinical, financial, socioeconomic, and other data generated across the health ecosystem and captured by electronic health records (EHR), connected medical devices, smartphones, and wearables,” said Alpa Shah, VP – CX Practice at Frost & Sullivan. It revealed that improving customer experience (CX) and operational efficiencies are top priorities, which healthcare organizations aim to attain by deploying digital health solutions.įor further information on this analysis, Digital Investments in Healthcare through COVID-19 and Beyond, please visit: The survey had a total sample size of 349 and included IT decision-makers from hospitals, medical practices, and residential care. Frost & Sullivan’s recent survey concluded that more than 50% of hospitals are accelerating information technology (IT) investments to cope with the challenges brought forth by the COVID-19 pandemic. 13, 2021– Frost & Sullivan’s recent analysis finds that the healthcare sector’s increasing focus on meeting the Quadruple Aim-enhancing patient experience, reducing costs, improving health outcomes, and improving clinician experience-has encouraged healthcare organizations to invest in digital health solutions. ![]()
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